---
title: Contender Solutions Insights Blog | IT Service Management
description: IT Service Management | Looking for innovative IT solutions? Contender Solutions has you covered. Our blog offers expert insights on the latest trends and strategies for maximizing your business potential. Explore our articles on managed services, IT operations management, and IT service management to stay ahead of the competition and gain valuable knowledge.
---

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# Contender Insights

 Check out articles below to see the latest and greatest from the minds of our Contender team members. Technology is only as good as the people who use it and Contender Solutions is here to help your organization make the best of it.

<https://blog.contendersolutions.com/aiops-launching-with-purpose>

## [AIOps: Launching with Purpose!](https://blog.contendersolutions.com/aiops-launching-with-purpose)

 Chris Cosentino, President of Contender Solutions

[ Read More ](https://blog.contendersolutions.com/aiops-launching-with-purpose)

<https://blog.contendersolutions.com/misunderstanding-staff-augmentation-could-be-delaying-your-growth-objectives-servicenow-roi>

## [Misunderstanding Staff Augmentation Could Be Delaying Your Growth Objectives & ServiceNow ROI.](https://blog.contendersolutions.com/misunderstanding-staff-augmentation-could-be-delaying-your-growth-objectives-servicenow-roi)

 We hear it more often than we’d like, “Isn’t Staffing and Staff Augmentation

[ Read More ](https://blog.contendersolutions.com/misunderstanding-staff-augmentation-could-be-delaying-your-growth-objectives-servicenow-roi)

<https://blog.contendersolutions.com/align-it-goals-with-business-objectives>

## [5 IT Goal Examples + Tips for Aligning Them with Business Objectives](https://blog.contendersolutions.com/align-it-goals-with-business-objectives)

 Many businesses can set IT goals easily enough, but still struggle to meet those goals when the time comes. Setting an information technology strategy plan can be an enormous endeavor, one that requires a comprehensive understanding of how to align IT

[ Read More ](https://blog.contendersolutions.com/align-it-goals-with-business-objectives)

<https://blog.contendersolutions.com/it-risk-management-build-business-resilience>

## [8 IT Risk Management Best Practices You Need for Business Resilience](https://blog.contendersolutions.com/it-risk-management-build-business-resilience)

 For any business, finding ways to manage risks is crucial for ensuring long-term success. This is especially true of IT risks. In recent years, IT has become an indispensable part of business operations because it

[ Read More ](https://blog.contendersolutions.com/it-risk-management-build-business-resilience)

<https://blog.contendersolutions.com/benefits-of-it-service-management>

## [The Top 8 Benefits of Using IT Service Management for Your Business](https://blog.contendersolutions.com/benefits-of-it-service-management)

 The IT department of an organization plays a crucial role in determining that organization’s long-term success. To protect the organization, IT needs to manage risk, increase resiliency, and anticipate (and proactively resolve) issues—all while

[ Read More ](https://blog.contendersolutions.com/benefits-of-it-service-management)

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